This Privacy Policy explains how 1jjwin collects, uses, stores, and protects the personal data of players registered on the platform. We are committed to handling your information with transparency, integrity, and in compliance with applicable data protection principles. By registering an account or using any service on 1jjwin, you acknowledge that you have read and understood this policy in full.
Before diving into the full legal text, here is a plain-English summary of our six core privacy commitments to every Pakistani player on the 1jjwin platform.
Every byte of data exchanged between your device and 1jjwin's servers is protected by industry-standard 256-bit SSL encryption. Your account credentials, payment details, and personal information are never transmitted in plain text.
1jjwin does not sell, rent, or trade your personal data to unaffiliated third parties for marketing or any other commercial purpose. Your information is used solely to operate and improve the platform and to comply with legal obligations.
We collect only the personal data that is strictly necessary for account registration, identity verification, payment processing, and regulatory compliance. We do not collect data beyond what serves a clear, documented purpose.
You may request deletion of your personal data at any time by contacting our support team. Requests are processed within thirty (30) days, subject to any legal retention obligations that may require us to hold certain records for a defined period.
Personal data is retained only for as long as it is needed to fulfil the purpose for which it was collected, or as required by applicable anti-money laundering and regulatory record-keeping obligations. Outdated data is securely deleted.
Promotional emails, SMS notifications, and platform push messages are entirely optional. You can opt out of all marketing communications at any time through your Account settings or by contacting our support team — no questions asked.
1jjwin ("we", "us", "our", "the Platform") is the data controller responsible for the personal data of all registered players and site visitors. As data controller, we determine the purposes and means of processing your personal data and are accountable for ensuring that processing is carried out lawfully, fairly, and transparently.
For all data-related enquiries, requests, or complaints, you may contact us at: [email protected]
1jjwin collects the following categories of personal data from players and site visitors. We collect only what is necessary for the purposes described in this Policy.
1jjwin collects personal data through the following means:
The table below sets out the purposes for which 1jjwin processes your personal data and the categories of data used for each purpose.
| Purpose | Data Categories Used |
|---|---|
| Account Registration & Management | Identity & Contact Data, Account Data |
| Age Verification (21+ Compliance) | Identity Data (CNIC / Passport, Date of Birth) |
| KYC & Anti-Money Laundering | Identity & Contact Data, Financial Data |
| Payment Processing (PKR) | Financial Data, Identity Data |
| Gaming & Betting Services | Account & Gaming Activity Data |
| Responsible Gaming Monitoring | Gaming Activity Data, Responsible Gaming Preferences |
| Fraud Prevention & Security | Technical & Device Data, Financial Data, Identity Data |
| Customer Support | Identity & Contact Data, Account Data, Support Communications |
| Marketing Communications (Optional) | Contact Data, Gaming Activity Data (for personalisation) |
| Platform Analytics & Improvement | Technical & Device Data (anonymised where possible) |
1jjwin processes your personal data on the following legal grounds:
1jjwin does not sell your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and only to the extent necessary for the stated purpose:
Third-party companies engaged by 1jjwin to provide specific services, including KYC identity verification providers, payment processors (JazzCash, EasyPaisa, and banking partners), cloud hosting infrastructure providers, and customer support platform vendors. All service providers are contractually obligated to process data only on 1jjwin's instructions and to maintain appropriate security standards.
Where required by applicable law, court order, or instruction from a competent regulatory or law enforcement authority, 1jjwin will disclose personal data as legally mandated. We will notify you of such requests where we are legally permitted to do so.
1jjwin's licensing authority may require access to player data as part of routine audits, investigations into complaints, or regulatory inspections. Such disclosures are mandatory and are made in accordance with the terms of our gaming licence.
In the event of a merger, acquisition, asset sale, or corporate restructuring involving 1jjwin, player data may be transferred to the acquiring or successor entity. You will be notified of any such transfer that materially affects how your data is processed, and you will be given an opportunity to close your Account if you do not consent to the transfer.
1jjwin uses cookies and similar tracking technologies on its website and mobile platform. Cookies are small text files stored on your device that help the platform recognise you, remember your preferences, and analyse how you use the site.
You may configure your browser to refuse cookies or to alert you when cookies are being set. Please note that disabling strictly necessary cookies will prevent you from logging in or using core platform features. Instructions for managing cookies are available in the help documentation of all major browsers.
1jjwin retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. Our standard retention periods are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised.
1jjwin implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
As a registered player on 1jjwin, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with a clear description of your request. We will respond within thirty (30) days.
You have the right to request a copy of the personal data that 1jjwin holds about you, along with information about how it is being processed. This is sometimes referred to as a Subject Access Request (SAR).
You have the right to request correction of any personal data that is inaccurate or incomplete. You may update certain details directly through your Account settings. For changes to identity documents or other verified data, contact our support team.
You have the right to request deletion of your personal data in certain circumstances, including where the data is no longer necessary for the purposes for which it was collected, or where you withdraw consent and no other legal basis applies. Please note that certain data must be retained for legal compliance purposes even after an erasure request.
You have the right to request that 1jjwin restrict the processing of your personal data in certain circumstances, for example while a dispute about data accuracy is being resolved.
You have the right to receive a copy of the personal data you provided to 1jjwin in a structured, commonly used, and machine-readable format, where processing is based on your consent or on a contract.
You have the right to object to processing based on legitimate interests, including profiling for direct marketing purposes. Where you object to direct marketing, processing for that purpose will cease immediately.
Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to the withdrawal.
The 1jjwin platform is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect, process, or store personal data belonging to persons under the age of 21. If we become aware that personal data has been collected from an individual under 21, we will take immediate steps to delete that data and close the associated Account.
As an internationally licensed gaming platform, certain service providers engaged by 1jjwin may process your personal data in countries outside of Pakistan. Where data is transferred internationally, 1jjwin ensures that appropriate safeguards are in place to protect your data, including contractual data protection clauses with all third-party processors, and verification that recipient countries or organisations maintain adequate data protection standards comparable to those applied within Pakistan.
By using the 1jjwin platform, you consent to the international transfer of your personal data in accordance with the safeguards described above.
1jjwin reserves the right to update or amend this Privacy Policy at any time. Any material changes will be communicated to registered players via email notification or via a prominent notice on the platform prior to the changes taking effect. The effective date at the top of this policy will be updated to reflect the date of the most recent revision.
Your continued use of the 1jjwin platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised policy, you must cease using the platform and may close your Account by contacting our support team.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how 1jjwin has handled your personal data, please contact our Data Support team:
Please include "Privacy Request" in your subject line along with your registered Account username. We aim to acknowledge all privacy-related enquiries within 48 hours and to provide a full response within 30 days.
If you are not satisfied with our response to a privacy concern, you may have the right to lodge a complaint with the competent data protection or regulatory authority in your jurisdiction. 1jjwin is committed to cooperating with all such authorities in good faith to resolve any complaints efficiently.
Your data stays yours. Join hundreds of thousands of Pakistani players who trust 1jjwin for secure cricket betting, live casino, and instant PKR withdrawals.
21+ only. Please gamble responsibly. Full terms apply.